For Tenants

Property Search

• How can I search for rental homes?
• Why are some rental listings on Casasparati no longer available or outdated?

Landlord Contact

• How do I contact a landlord on Casasparati?
• Why can’t I see the landlord’s contact details?
• How quickly do landlords reply on Casasparati?
• Why can’t I reach the landlord?

Safety

• Are listings on Casasparati verified?
• How do I know if a landlord is legitimate?
• What should I never pay before viewing a property?
• How do I report a fake rental listing on Casasparati?
• Can landlords see my contact details?

Account

• Where can I find my Casasparati profile?
• Why can’t I log in to my Casasparati account?
• How to Create, Edit or Delete a SearchAgent on Casasparati
• How can I stop receiving emails from Casasparati?
• How can I delete my Casasparati account?

Payment

• How does payment for a Casasparati subscription work?
• Why is my card being declined when paying for a Casasparati subscription?
• Why was I charged multiple times by Casasparati?
• Why was I charged by Casasparati if I can’t find my subscription?

Subscription

• What does Casasparati Premium include?
• What features are free on Casasparati?
• How much does Casasparati cost?
• How do I cancel my Casasparati subscription?
• Why can’t I cancel my Casasparati subscription?
• Why was I charged after my Casasparati trial ended?

Refund Policy

• Can I get a refund from Casasparati and is it a legitimate service?
• Can I get a refund if I forgot to cancel my Casasparati trial?